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99.9% SLA | Daily Backup
24x7 Live Phone Support |
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| Featured Customer
See how this company solved their business needs for
a robust and easy-to-use collaborative technology
available from anywhere. |
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Archiving & Compliance Solution for E-mail:
Preserve your Reputation, Integrity & Control
With today's strict regulatory, legal and everyday business requirements, the
demands on organizations to maintain e-mail recordkeeping have never been more
stringent. Both federal and state courts have increasingly been requiring the
production of relevant electronic documents, including e-mail with attachments.
ASP-One and Global Relay offer you a solution that will help your company store,
manage and monitor e-mail data
in a more structured and auditable way.
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Organizational Structure within the Compliance Reviewer
The Compliance Reviewer is configured to enforce and monitor a company's
supervisory policies and procedures. A company can directly manage the review
structure and adjust user groups, access rights and/or levels of review
to fit the company's evolving needs.
ADMINISTRATORS
Administrators set-up company Users and assign them to User Groups; appoint
Reviewer(s) to monitor specific User Groups, and, if required, appoint Super
Reviewer(s) to assist Reviewers. Administrators also provide access to authorized
persons (such as owners, managers, HR or auditors).
USERS
Users have access to permanent records of their e-mail from any location.
Specific Users may be assigned access to additional User accounts by the
Administrator. A User can reply, forward, print or download their archived
e-mail, but has no ability to access records relating to any supervisory
review of their e-mail.
USER GROUPS
User Groups are set by the administrators and can be defined by domain,
department, office, division or management team. To organize the review
of flagged employee e-mail, Administrators may establish multiple User
Groups and may assign multi-tier Reviewers.
REVIEWERS
Reviewers have access to the e-mail of their assigned User Group(s) in order
to carry out the first level review. E-mails may be  "Flagged for Review"
through processes, such as keyword scanning. Reviewers would then review
an e-mail and mark it as
 "Compliant" or
 "Non-compliant". An explanatory
comment must accompany all non-compliant and/or
 "Escalated" e-mail, in order
to assist assigned Super Reviewers. E-mail may be organized into Reviewer-defined
folders. Once a non-compliant e-mail has been fully dealt with, it may be
marked as
 "Non-compliant Closed".
SUPER REVIEWERS
Super Reviewers have all of the access and review capabilities of the Reviewer,
as well as company-wide access to all User e-mail, to carry out the second-level
review. Once an e-mail has been
"Escalated" to a Super Reviewer, the Reviewer
can no longer take any actions. A Super Reviewer has access to any Reviewer-defined
folders. Once a non-compliant e-mail has been fully dealt with, it may be
marked as
"Non-compliant Closed".
Back to the Compliance
Reviewer
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